Chris York

Managing and Operations Director

Chris has over 35 years’ commercial credit management experience. He has worked in UK and overseas credit insurance and as a credit manager before founding Creditserve in 1995.

He oversees the running of Creditserve and is available to clients to provide support with credit reporting, credit checking and debt recovery.

Chris is married with 3 grown up children and enjoys spending time with his family. He is a big sports fan, and supports Saracens and Spurs. A keen cyclist and plays five-a-side football and golf.  He brings the office dog, Murphy, a golden cocker spaniel, into work each day.

If you would like to find out more about our credit management solutions or you are interested in discussing our outsourcing credit reporting services then please call or email him on


Laura Ferrie

Director and Head of Debt Recovery

Laura has responsibility for our debt recovery department. She has worked in credit control at all levels in a number of industries and as a commercial debt collector and manager in third party agencies.

She is a provider of in-house credit control training and manages out-sourcing of credit control.  Since 1995 she has been at Creditserve heading up the debt recovery department.

Laura is a member of the Chartered Institute of Credit Management.

When away from the office Laura enjoys spending time with her adult children.  Her hobbies include gardening, painting and seaside walks.

If you need to discuss solutions to your overdue account please call Laura on 01992 414222 or email


Martin Brown

General Manager

Martin has worked for Creditserve for the past 20 years, Martin is a trained credit underwriter and is vastly experienced in underwriting in a number of industries.  He heads up Creditserve's UK and international online credit reporting.  In addition to this Martin is the first port of call for advice on and purchase of anti-money laundering searches (AMLs). He can be contacted on 01992 414222 or at

Martin is an accomplished cricketer having spent time in Australia as an overseas player he is also a keen golfer.